Return & Exchange Policy

Eligibility for Returns:

  • Items must be returned within 14 days of delivery.
  • Items must be unworn, in original packaging, and include all accessories and certifications.
  • Custom, personalized, or engraved items (e.g., grillz, bespoke jewelry) are non-returnable.

Exchange Policy:

  • Exchanges are allowed for eligible items within 14 days.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Process:

  • Refunds will be issued to the original payment method within 7-10 business days after the item is received and inspected.
  • Shipping charges are non-refundable.

How to Initiate a Return:
Contact our customer service team at geminigotyou@gmail.com to receive a return authorization.

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